FAQs

Protector dock fenders are manufactured and shipped from our factory in Asia. Fender covers are manufactured in New Zealand from imported fabrics.

Unfortunately, no.

The best impregnating material of inflatable boats is high-tech polyvinylchloride. It has excellent performance characteristics. It features high resistance to mechanical wear, ultraviolet and temperature changes. It well resists humidity, pH of fresh and salt water as well as other substances. Boats made of PVC are stronger and lighter than rubber analogues.

Yes, we can manufacture fenders in TPU or Hypalon fabrics. We also can custom manufacture to your requirements.

Email sales@safe2dock.com for custom pricing.

To install 3 - 4 x dock fenders 3000m (118”) takes about an 1 hour with the right tools, which are detailed in the Installation Guide.

Protector dock fenders include fixing kits. These are shipped separately.

Each order is manufactured separately and typically takes 28 - 30 working days from date of order placement with factory.

International Airfreight typically takes 10-14 working days from date of pickup from the factory to your door.

Currently in Auckland, New Zealand & Brisbane, Australia.

Yes, we do. Please note that depending on where you live, customs duty and taxes may apply.

Against defects and/or workmanship. Based on return to base ( manufacturer ) by purchaser for evaluation.

• Protector PVC dock fenders 24 months.

• Protector Neoprene fender covers: 12 months.

You need to contact us in advance to request a return:

Domestic ( New Zealand ):

Returned within 30 days.

Fenders to manufacturing plant in Asia.

Fender covers to safe2dock Auckland.

International:

Returned to us within 60 days.

Fenders to manufacturing plant in Asia.

Fender covers to safe2dock.

Eligibility:

All items must be in its original condition including the packaging, unused, with tags. Along with invoice or proof of purchase.

Full Policy